AMAO-Stays booking and cancellation policies:
Booking:
A booking only becomes binding once it has been confirmed by us in writing. This ensures clarity and transparency regarding your reservation.
Cancellation conditions:
Guests have the opportunity to cancel free of charge up to 3 days before arrival. If canceled within the last 3 days before arrival, a fee of 50% of the total price will be charged. Please note that no fees will be charged for bookings canceled within 24 hours of confirmation.
Behaviour rules:
Smoking, bringing pets and holding parties or events are not permitted in our accommodations. We ask for the understanding and cooperation of our valued guests in order to maintain the quiet time between 10 p.m. and 6 a.m.
Arrival and departure times:
Check-in is possible between 3:00 p.m. and 10:00 p.m., while check-out should be between 6:00 a.m. and 10:00 a.m. These times ensure everything runs smoothly and allow our team to thoroughly prepare the accommodations for the next guests.
Registration law and booking confirmation:
In accordance with the registration law for accommodation facilities and to create a booking confirmation, we need the last names, first names, full addresses and telephone numbers of our guests. This will help ensure that your stay runs smoothly and complies with legal requirements.
Long-term stays:
For stays of more than 30 nights (monthly stays), a prepayment of the entire nightly price including cleaning fee is required. Weekly interim cleanings can be arranged upon request for a fee.
Liability and security:
We would like to point out that we are not liable for any loss or damage to your property or for any physical injury during your stay. Use of our facilities and amenities is at your own risk.
Miscellaneous:
-Pets are not allowed in our accommodations.
-Parties/events are not permitted.
-Quiet times must be observed between 10 p.m. and 6 a.m.
-Smoking is not permitted in our accommodations and in the public areas of the house.
-Use of our facilities and amenities is restricted to our guests only. By booking you agree to these Terms and Conditions.
We look forward to your pleasant stay!
